On May 29, UCF Student Care Services hosted the 3rd annual Florida Case Management Drive-In Conference for case managers from various higher education institutions across the state.

Members from 11 Florida institutions and one Georgia institution participated in the day-long conference. Participants included Dean of Students, Counseling Center staff, case managers and staff who support students of concern or students in distress as part of their primary job responsibilities.

Michael Freeman, education and training coordinator for UCF Wellness and Health Promotion Services, presented on self-care and cultural competencies for case management, “Balancing Case Management and Care Services on a College Campus: The Fine Art of Managing Expectations & Self-Care.”

Ann Marie Palmer, assistant director for Student Care Services, reflected: “We were very excited to host the conference again this year. It is an opportunity to meet with peers and discuss how case management is growing and evolving in higher education. Since most institutions only have one or a handful of case managers, having the opportunity to meet with peers is essential in order to best serve our students.”

For more information about Student Care Services, visit: scs.sdes.ucf.edu.